Regional Advice Networks (RANs) bring together social welfare information and advice providers, planners, funders and stakeholders from across the region. They aim to facilitate access to justice, tackle poverty, inequality and financial exclusion, mitigate the negative impacts of austerity and Welfare Reform, and promote well-being by developing a strategic and co-ordinated approach to the provision of high quality social welfare information and advice services, with the objective of preventing poverty and tackling long-term harms.

Regional Advice NetworkLocal authority areas coveredNetwork ChairRAN Admin Contact
North WalesDenbighshire
Conwy
Flintshire
Gwynedd
Isle of Anglesey
Wrexham

Emily Morton

CEO, Citizens Advice Wrexham

NWRAN@citizensadvicenorth.wales
Mid and West WalesCarmarthenshire
Ceredigion
Pembrokeshire
Powys

Juliet Morris

CEO, Citizens Advice Ceredigion

enquiries@cabceredigion.org
Swansea Neath Port TalbotNeath Port Talbot
Swansea

Richard Owen

Swansea Law Clinic

RAN-SwanseaNeathPortTalbot@citizensadvicesnpt.org.uk
Cwm Taf MorgannwgBridgend
Merthyr Tydfil
Rhondda Cynon Taf

Co-Chairs:

Kate Henson, CEO, Citizens Advice Bridgend

Karen Taylor

Interim CEO, Citizens Advice Rhondda Cynon Taff

RAN@carct.org.uk
Cardiff and ValeCardiff
Vale of Glamorgan

Callum Lavin

Advice Service Manager

Citizens Advice Cardiff & Vale

ran-cardiffandvale@cacv.org.uk
GwentBlaenau Gwent
Caerphilly
Monmouthshire
Newport
Torfaen

Ashley Comely

CEO, Citizens Advice Caerphilly Blaenau Gwent

ran-gwent@cacbg.org.uk

Advicelink Cymru Refernet System

Advicelink Cymru offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Working more closely together we can achieve a more effective delivery and co-ordinated approach for the provision of advice services, and provide greater opportunities to access funding for the development and provision of new services.

Refernet partners benefit from:

  • Referring service users directly into Advicelink Cymru services
  • Multi-agency cross referrals
  • Secure referrals, ensuring confidential data transfer

To find out more about how your organisation can join Refernet, please contact